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Where's the Best Place to Buy a Bike in Rochester and Rochester Hills?

Is it Rochester Bike Shop downtown? KLM south of town? What about Dunham's or Dick's?

We're on a quest to rate the best of the best in Rochester and Rochester Hills. So far, we've asked you about , , , , , , and , among others.

This week, we're talking about bike shops.

Visit Rochester Patch Directory to find out where you can go to get a bike to get out on the trails. Vote for your favorite by 9 a.m. Friday; we'll post a story later that day declaring the winner. 

Click through to the profile pages of these local businesses and leave your review (reviews will also count toward votes in the poll):

If we missed your favorite place, please tell us in the comments below.

Because this poll is not scientific, it is not the sole consideration in choosing a winner. The winner will be determined by the Patch editor, based on poll results and reviews on Patch Places. .

Read more from our Readers' Choice series here.

Do you own or manage one of these shops? Be sure to .

Gregory Cueter April 11, 2012 at 02:31 PM
Zachary and Staff of KLM: I recently visited several stores in the area with the intention of purchasing a new high end mountain bike. I just wanted to take this opportunity to thank you and your staff for the upmost attention you provided me during my visit. You not only answered all of my questions but I believe sold me the best bike for my purpose. While I was there you also assisted me in picking out and installing all of the necessary accessories for the bike so it was ready to ride. The next morning I took a short twenty five mile trip on the bike and its absolutely GREAT! In closing I will say that the other stores I visited did not provide any of the attention that you and your staff did during my visit. Their loss, your gain and my gain. A Loyal Customer! Greg Cueter
Michele Barker April 11, 2012 at 05:24 PM
Brent - I am sorry to hear that you and your co-workers have been treated in an unfriendly way at RBS, I would love to have you email or call the shop and have you elaborate more on the situation. Poor customer service and being "pushy" is not at all what RBS strives to offer our customers. Hopefully the staff at KLM can continue to help you out with all of your cycling needs. Thank you for your honesty.
Michelle M. April 11, 2012 at 07:30 PM
KLM fixed my son's bike for about $50. I previously hauled it into Rochester Bike Shop, only to wait 20 minutes for someone to help me, get treated like a total moron, and be told the bike wasn't worth fixing. (Then they tried to sell me a new bike.) I took my "piece of junk" to KLM and they were super nice and helpful, and fixed it within a couple days. That was two years ago and the bike is still serving its purpose well. My feeling is that RBS is for high-end cyclists, not the common man -- the level of pretentiousness from the staff I talked to was out of control.
Patrick Colasanti April 12, 2012 at 03:03 AM
KLM ALL THE WAY! So I went with a friend and our two children to RBS. I was impressed with the size of the RBS, & they had the same bike seat that my mom has in florida, so when I went to ask someone for help, i was pleasantly surprised that the gentlemen that was going to help me looked like a cool dude. He was a fellow beard & Mohawk sporter, When I asked him about the bike seats he asked how old the kids where. I told him 10m. He said that he would not sell my one, that they where to young to be in a bike seat, they had to be 12m. I told him "I call bullshit to that" My son is in the 97% for size and height, and he has already been in a chariot and bike seat i just needed one for my bike. He then goes on to tell me that he would never put a kid in a bike seat because when you go over the child's head is getting hit, but don't take his word for it he does not have a child. So that conversation did not go much farther I was kind of mad but I wanted look for a mountain bike too. So I asked him about something that was easy to use, full suspension bike, that possibly has a brain in it. He then made the comment, Well you must be a Specialized guy, so you probably don't want anything here. That was it we left and went to KLM. Where Zach and the guys were all so helpful. They let me test ride the new Epic, they threw on a bike seat on my trek, & explained all the different tech in bikes, from alloy to carbon to the different comps. I ended up getting a EPIC Carbon Expert!!!
Grant R. April 12, 2012 at 03:39 AM
RBS is the place to go if you want a great serious top end bike, or a beginner to jump into cycling. Carrying brands like Yeti (only dealer in the state) and Salsa set them apart from KLM who stocks good product, just you can pick it up at many places throughout the area. From a service aspect I would trust my bike to RBS all the way, they simply know their stuff. Yes you may need to wait a moment if they're busy (which is frequent) but its worth the wait because you're talking to someone who not only knows about bikes, but also participates in races and has the experience needed to fit you to the perfect bike for your intended use. I can't help but feel the nice Rochester hometown atmosphere when I walk into RBS that just quite isn't there south at KLM. RBS employees will work with you to find exactly what you're looking for, if they don't have it, it can be ordered for prompt delivery. All in all I would say RBS encompasses all of the aspects one should look for when choosing a bike shop to begin a relationship with, because as riders know, once you get your first serious bike... there will be more (usually many more) and dozens of parts upgrades along the way as well.

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