Rochester Business Provides 'Next Steps 4 Seniors'

Wendy Jones wants to help seniors find the right information.

The Rochester resident opened her business Next Steps 4 Seniors in 2012 and provides placement assistance and resources for senior living at no cost to the client.

She recently submitted information about the business through the Small Business Spotlight.

Here are her answers.

What does your business offer? 

We offer placement assistance and resources for senior living AT NO COST to the client. We have a team of placement specialists dedicated to serving our clients. We have a social worker on staff as well as numerous experienced specialists empathetic to every situation. Our goal is to work closely with clients to establish the "next steps" for them and their loved ones.

What's your most popular product or service? 

Our resources that we provide along with our outstanding customer service is what gets us a lot of word of mouth business. Our website has resources, including tips for caregivers, important terminology, Alzheimer awareness, and a checklist of the most important considerations, to make the process of finding senior living less stressful and more successful.

www.nextsteps4seniors.com

What's a fact about your business that most customers probably don't know?

Although we're based out of Rochester, we service ALL of South East Michigan. All of the senior living communities have been vetted by our team of experienced placement specialists. The placement specialists are with you every step of the way, they can and will tour communities with you.

When was the business founded?

February 2012

How did your business come to be? 

Founder Wendy Jones is a business management professional with 20 years of relevant experience in the long-term care industry. She served as a regional manager for a large health care organization that serviced hospitals, assisted living homes, and skilled nursing facilities. She gained her extensive background in admissions and placement while working in skilled nursing homes and rehab facilities. She has literally worked "arm in arm" with seniors for more than 15 years while managing the "Outreach to Seniors" program at her church. Her true passion for serving the elderly combined with her broad based industry experience is where the business was born.

Why did you choose the area you did?

Main street in Downtown Rochester is a great location, in a well known, easily accessible area. It is a safe location for clients and contacts to visit.

Contact information:

Web: http://www.nextsteps4seniors.com/

Phone: 248-651-5010

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